How Cancellations Work
Once the tour has been confirmed in writing, if a client needs to cancel, they will be liable for cancellation fees based on how far in advance the cancellation is made. All cancellations must be submitted in writing to the Company, and a written response from the Company must be received to finalise the cancellation.
No refund will be made if a client does not undertake the Tour without having given written cancellation prior to the tour start and received a response from the Company.
Cancellation Fee Schedule
The following fees apply based on the number of days before the tour start date:
Our Recommendation
We strongly recommend that all guests take out comprehensive travel insurance that includes trip cancellation cover from your point of departure. Please also review our full Terms & Conditions and Namibian Travel Requirements before confirming your booking.
Need to discuss a cancellation? Reach out to us directly.
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